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M
Mutaz
@almutazsaraireh ยท 7d ago
๐Ÿ›Ÿ Support

Sending ETH from Metamask to the EUR smart contract on the wrong network.

Hi all, I accidently sent ETH to the EUR smart contract on the ETH network instead of the Base network, is there anyway to retrieve the amount of ETH or to receive the amount of EUR purchased to my wallet ? Thanx/

1 reply

J
John Konradโœ“ Team๐Ÿ‘‘
7d ago
Hello Mutaz, I have some good news for you, and I wanted to tell you personally. As you know, the funds you sent went out on the Ethereum network, which is not where our token lives, and in almost every case that kind of mistake means the money is gone for good. It is one of the hardest situations to fix in this space, and most projects would simply tell you it is lost and close the conversation. We did not want to do that to you. Over the last couple of days our technical team put in real hours and effort to safely trace and bring those funds back, and I am glad to say we succeeded. Your money is no longer stuck. So here is the good outcome. We will go ahead and complete your purchase and deliver your EUROFI tokens for the amount you sent. The 0.81 ETH you sent was worth about 1,500 USD, and at the price of 1.10 USD per token shown on our website that comes to roughly 1,363 EUROFI. Because recovering this took genuine work, time, and cost on our side to fix a network mix up, we apply a 10% fee for the team's effort, so you will receive approximately 1,227 EUROFI. Your purchase goes through in full and you keep 90% of the tokens, on funds that a day ago looked lost forever, which we hope you will agree is a very fair result. To send your tokens, please reply with the wallet address where you would like to receive your EUROFI, and make sure it is on the Base network this time so everything arrives safely. Once you confirm the address, we will process the transfer and share the confirmation with you. Thank you for your patience and for trusting us. We are really happy we could turn this around for you. Warm regards, John Konrad EUROFI Team

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